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Form of work
SalaryAbout the business and the role
Command51 is a cleaning and grounds maintenance service provider. We are dedicated to providing the right solution for our client's cleaning and grounds needs. We are committed to delivering the highest standard of work each and every time. We aim to become our clients service department, an extension of their organisation, so that they can focus on operating their own business.
The Client Service Manager role is critical in managing that delivery, developing relationships with all stakeholders. Whilst working independently with a certain amount of autonomy the Client Service Manager is supported by an operations manager and is part a wider management team that supports each other in the field.
Job tasks and responsibilities
- Manage service delivery to prescribed number of sites
- Be first point of contact for Command51 Clients
- Undertake weekly inspection report and record results via the Command51 App
- Generate extra work outside of scope
Skills and experience
The successful candidate will have experience in the management of a team of staff in various locations. Be competent working with various IT platforms. Have great problem solving skills and the ability to manage both staff deliverables and client's expectations.
The successful candidate will have at least 3 years experience working in a similar role.
Job benefits and perks
- Company phone provided
- Company car provided
