Address
Form of workAbout Sage Psychology and Assessment
Sage Psychology and Assessment is a small, locally own psychology practice in Gladstone with a passion for supporting the mental health of regional and rural communities. The practice has seen continued growth and we are looking for the newest member of our Client Services Team. This is an exciting opportunity for the right individual to join a growing business and develop in the next stages of their career.
What's on offer?
- Work life balance - the opportunity to work close to home in a part time role (starting at 15 hours per week, with the view to increase). We employ local to suit your lifestyle. This role may be suited to applicants seeking work around school hours.
- The care factor - approachable and transparent management who provide clear communication. We appreciate and promote wellbeing in the workplace.
- Culture - Positive and inclusive culture within a friendly team who care about professionalism and the client experience.
- Benefits - PD allowance, team connection, realistic KPIs and support for professional development.
About the role
Reporting to the Director, core responsibilities of the role will include:
- Represent the practice as the first point of contact, greeting clients and visitors at reception and answering all incoming calls and making client bookings.
- Providing administrative support to the staff and other professionals using the room.
- Onboard new clients ensuring that their documentation is complete prior to the first appointment, assisting them with their enquiries.
- Manage booking system and waitlist for practice.
- Update and maintain client files, ensuring that all appropriate documentation is included, archiving closed files.
- Assist with the preparation and set of workshops and seminars.
- Process all client payments, including health insurance schemes, and ensure the end-of-day procedures are completed.
- Ensure reception area, practice rooms, and waiting area are maintained cleanly and tidily.
Experience required
- A minimum of 2 years’ experience working in a medical or allied health sector.
- Intermediate keyboard and computer skills and competency using the Microsoft Office Suite.
- Interpersonal and communication skills with the purpose of engaging, verbally and in writing, with a diverse range of individuals.
- Time management, prioritisation, and organisation skills to complete tasks and meet scheduled timeframes.
- Conflict management skills with the ability to empathise and overcome differences of opinion or communication difficulties.
- Hold, or be able to obtain, a current Blue Card and Police Check.
- C Class Driver’s License.
Favourable
- A certification in Administration is highly desirable
- Knowledge of Medicare and other health insurance providers
- Experience working with Practice Management software.
- Physical First Aid and Mental Health First Aid
Interested in applying?
Submit your cover letter, addressing the details of the role and experience required, and resume via Seek now! Applications should be addressed to Dr Mikaela Bonham.
If you do not submit a cover letter, addressing the criteria of the role and your experience, with your resume, you will not advance in the recruitment process.
Position closes Friday 29th March 2023.
For a copy of the position description or for more information, please contact Mikaela: *****@sagepsychologycq.com.au or 0483 873 ***
