Client Services Officer (513455)

The Role and Service:

As a member of a client service team, and as directed by the Administrative Team Leaders, the Client Service Officer will:

• Provide an efficient, courteous, and client-centred personal and telephone reception service for clients and visitors of the Community Rehabilitation Unit, and the Statton Clinic Facility at the Repatriation Centre.
• Ensure timely and accurate administrative and operational support to the Team Leaders, clinical staff, and the outpatient clinical services to meet the unit's needs, objectives, and reporting requirements.

The Team:

• This is an exciting opportunity to work as part of a supportive interdisciplinary team providing outpatient clinic and rehabilitation services to patients with a diverse range of aged care and rehabilitation needs.
• Work in a well equipped facility
• Regular supervision and support is provided

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of Appointment

Permanent, full time, day worker position working 76 hours per fortnight, commencing as soon as possible. 

*notwithstanding hours may be negotiated with the successful applicant

• Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time and part time vacancies.

Salary: $64,125 - $68,925 per annum. Our Employer 11% superannuation contribution is on top of this amount.

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Salary range is in accordance with the Public Sector Unions Wages Agreement 2022.

Eligibility:

The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:

1. Conviction checks in the following areas:

1. crimes of violence
2. sex related offences
3. serious drug offences
4. crimes involving dishonesty

1. Identification check
2. Disciplinary action in previous employment check.

How to Apply

Apply Online.  Please click the "Apply" button on this screen.  This ensures important questions about you are answered. 

You will be prompted to complete a 1-2 page application outlining your experience, skills and knowledge as they relate to the attached Statement of Duties.

Please note:

• We do not require a separate statement addressing the selection criteria.
• All attachments must be in Microsoft Word or PDF format.
• Referee details are submitted as part of the online application so make sure you have the contact details of two referees before applying.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Applicant Guide, Statement of Duties, prior to applying for an overview of the duties, program, selection process and selection criteria.

Statement of Duties

Applicant Guide

For more information (Contact Officer)

Anne Bell
Team Leader – Community Rehabilitation Unit
(03) 6166 2***

Important information

The email account you provide when submitting job applications will be used in correspondence to you.  It is important that this is kept up to date and monitored regularly.

To update your email address (or contact number), log in to www.jobs.tas.gov.au and look for “Existing applicant login” where you can update your details

The Department of Health values workforce diversity and recognises the value each person offers which is shaped by their unique characteristics, background, experiences, knowledge, skills, values and perspectives.