AddressSGS is seeking a Client Services Officer to join the team located near Perth Airport.
The responsibilities though not limited to, will include:
- Respond to and maintain records of client inquirers regarding the laboratory's capabilities, service offers and the progress of analytical work
- Generate and finalise invoices, issue reports as necessary to meet client requests
- Ensure analytical data quality checks are approved by NATA signatories, monitor and taking action on reporting controls
- Collaborating with the Laboratory Manager, check invoices against service offers, contracts, client requests and services delivered to ensure work is fully costed in line with current charges and business policies
- Assist with payment record management, COD invoices and client contacts when required
