AddressAbout you
Do you want to make a difference in a patient's medical journey? You can, by becoming part of a dynamic and supportive administrative team who play a pivotal role in facilitating a professional and caring experience for both patients and referring specialists. We offer our team members the flexibility of a blended working model—combining office and home-based work. Additionally, we provide options for either full-time positions or job sharing, depending on your suitability for the role.
Shifts will vary in start times from 6:00am to 8:30am
Tasks & Responsibilities
- Admission of patients to our health service
- Providing high level customer service
- Monitoring and categorising of incoming emails
- Managing confidential patient information professionally
- Answering calls and enquiries from patients and the public and connecting to the most appropriate team member
- Working in collaboration with the Nurse Coordinators to ensure all results and treatment orders are in place prior to treatments going ahead
- Liaising with specialist rooms, health funds, and pathology centres to facilitate patient care
- Patient document preparation and management to facilitate service delivery
- Performing health fund eligibility checks
About Us
We at View Health-Chemo@home, are a fully accredited, Australian owned medical infusion company, providing chemotherapy and immunotherapy to patients with cancer and chronic illnesses in the comfort and privacy of their own homes.
Our multi-award-winning service is testament to the positive impact we have had on our patients.
We recognise that health care professionals are now searching for meaning and purpose in their working lives and that finding a workplace that connects and nurtures their core values and encourages a healthy work/life balance is important. Our values are clear and at the heart of all that we do. We care in equal measure about our patients and our team.
Criteria for the Role
- Previous medical administration experience and medical terminology with previous experience working in a fast paced environment
- Ability to self-direct and work independently (essential)
- Ability to foster strong working relationships with others from a remote setting
- Ability to work well under pressure with a pleasant phone manner
- Proficiency with Microsoft Office Suite (Outlook and Teams) and patient administration systems
- Ability to be flexible with working hours (some shifts may start at 6am)
- Fully vaccinated for COVID-19 (essential)
Benefits
- Immediate start available
- Attractive salary and conditions
- Hybrid working model - work from home for some of your working week
- Purpose driven company with a great culture
- Employee Assistance Program (EAP)
- Professional development and personal growth encouraged and supported
If this sounds like the role for you, please send through your cover letter and resume to us. For further information, or to request a copy of the position description, please contact ***************@chemoathome.com.au.
Please note that only shortlisted candidates will be contacted.
