Clinical Administration Manager

About Us:

At SIGVARIS GROUP, we are committed to providing exceptional care to our community through our multidisciplinary allied health services. Our clinic is dedicated to offering a range of health solutions to meet the unique needs of our clients. We are currently looking for a Clinical Administration Manager to join our dynamic team. This individual will play a crucial role in overseeing the administrative functions of our clinic, ensuring that our services are delivered efficiently and effectively.

Role Overview:

As a Clinical Administration Manager, you will be responsible for the smooth operation of all clinical and administrative processes within the clinic. The ideal candidate will have a background as a healthcare professional and possess strong administrative and leadership skills. This role requires a detail-oriented, organized, and compassionate individual who is committed to enhancing patient care and optimizing clinic operations.

Key Responsibilities:

• Manage and oversee the clinic’s administrative and clinical operations, ensuring compliance with healthcare regulations and clinic policies.
• Develop and implement administrative policies and procedures to improve efficiency and quality of patient care.
• Lead, train, and support administrative staff in their day-to-day activities, ensuring a high level of patient service and satisfaction.
• Coordinate with healthcare professionals and department heads to facilitate seamless patient care and services.
• Oversee the scheduling of appointments, patient registration, billing, and record-keeping processes.
• Handle patient complaints and queries, ensuring issues are resolved promptly and professionally.
• Maintain strict confidentiality in managing patient information and clinic records.
• Collaborate with healthcare providers to assess, plan, and implement improvements in clinic services and patient care.
• Prepare and manage budgets, oversee billing activities, and ensure financial objectives are met.
• Stay updated on healthcare regulations, trends, and best practices, and ensure clinic compliance.

Qualifications:

• Proven experience as a healthcare professional either as a medical doctor or allied health professional with a transition into administrative roles.
• Post Graduate degree in Healthcare Administration, Management, or related field.
• Strong leadership and organizational skills with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills, with a focus on patient-centred service.
• Proficient in healthcare software and Microsoft Office Suite.
• Knowledge of healthcare regulations, medical terminologies, and clinic procedures.
• Demonstrated ability to lead a team and manage administrative operations in a healthcare setting.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of healthcare regulations, including privacy laws (e.g., HIPAA in the United States, GDPR in Europe), and experience ensuring compliance.

How to Apply:

Interested candidates are invited to submit a cover letter and resume detailing their experience and qualifications relevant to the role.

SIGVARIS GROUP is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit, and business need. We encourage applications from individuals of all backgrounds and experiences.

SIGVARIS (Australia) Pty Ltd
ABN: 165 608 195