Cloud Engineer

Make your MarkEveryday, all around the world, Thiess supports and celebrates our people. We recognise talent and reward transparency. We champion diversity and embrace change.Join us. Hone your skills and develop new ones. Take on big challenges and grow, through mentorship, collaboration and empowerment.Thiess is the place to make things happen.About The RoleThiess is seeking a Cloud Engineer, based in our newly renovated Brisbane head office, to join our Information, Communication & Technology team.As a Cloud Engineer, you will play a vital role in determining, documenting, and coordinating the implementation of system policies and standards. Your primary objective will be to provide the business with an exceptional ICT environment and to administer cloud system architecture to ensure maximum efficiency.Additionally, you will:Provide timely & quality support, investigation, response, feedback, escalation, assistance and resolution to incidents logged by the Thiess Helpdesk to Thiess & Business Unit EmployeesEnsure all Incidents and work tasks are updated and maintained in a timely and informative manner to promote SLA compliance and knowledgeProactively review the services being provided to ensure they are fit for purpose, cost effective and performing adequatelyEnsure all systems and network services are available when required by the business and are performing as expectedProvide technical advice and support to internal/external staff when requiredEnsure effective design and implementation of consistent and reliable network solutionsDay to day administration of Thiess Systems and associated hardwareDiagnose and resolve support calls relating to the abovementioned Thiess systemsAbout YouYou maintain a high level of professionalism, integrity, interpersonal and communication skills and present a customer focused attitude in daily operations.Additionally, you have:· Tertiary qualifications in Information Technology.

• Several years demonstrated experience in the operation and design of cloud based infrastructure
• Demonstrated experience in working with cloud applications
• Three (3) years' experience working with Microsoft technologies
• Experience with writing design, project documentation and process documentation
• Experience working within environments that encompass cloud based technologies such as Azure
• Experience of working within a complex ICT server environment
• Experience with working in an environment that is tracked via an incident management tool.

• Advanced knowledge of Windows Server environments.
• Knowledge of SQL Server.
• Knowledge of server technologies such as AD, Exchange, Terminal Services and Citrix.
• Knowledge of Cloud Storage & On Premise Storage technologies.
• Knowledge of Anti-Virus/security practices.
• Knowledge of PowerShell scripting
• Knowledge of security platforms such as Microsoft Defender Security Center
• Ability to provide in-depth technical support and analysis.
• Custom Applications / Systems
• Support of real time high availability IT Systems
• Ability to communicate effectively to all levels of the organization
• Ability to impart industry knowledge to internal staff members
• Working knowledge of enterprise ICT environments.
• Knowledge of security practices.
• Knowledge of ITIL practices desirable.

Please note that this role will be a full-time permanent position and applications for this role will close at midnight on Friday 31 May 2024What Thiess Can Do for You· Help to grow your career, offering diverse and varied opportunities for advancement· Flexible working arrangements· Recently renovated corporate head office located in South Bank, Brisbane· World-class health & wellbeing programs· On-site gymnasium· Salary sacrifice options· A range of corporate discounts, including health insurance (Medibank), travel & retail productsAbout usThiess works with clients in Australia, Asia and the Americas in the dynamic field of open-cut and underground mining.The pioneering spirit of our founders - the legendary Thiess brothers - is our legacy, and inspires our vision to harness the power of people and technology to drive sustainable change.At Thiess, you will have the opportunity to play a part in the global energy transition. We are growing our commodities portfolio to include metals and minerals critical to the energy transition, and developing services to enable sustainable mining.We're creating a culture of curiosity, knowledge-sharing, and continuous learning - supporting our people to contribute to Thiess' success and continued growth in sustainable mining.We'll support you to hone your skills and develop new ones, take on challenges and grow, through mentorship, collaboration and empowerment. We offer our people ongoing technical training and development opportunities so they can reach their full potential. We also invest in the workforce of the future, with a range of programs for people starting their careers.