Address
Form of work- Work with a supportive and collaborative team!
About the role
Join the City of Coffs Harbour as a Customer Resolution Officer and enjoy a diverse and fast paced role delivering high level customer service to our community. Be the first line image of the city and bring a positive, helpful, and professional approach to assisting enquiries.
The ideal candidate will demonstrate strong customer focused skills, be approachable and interpersonal in their communication and can maintain good relationships with team members and stakeholders.
A rewarding opportunity awaits you with The City of Coffs Harbour - Apply Today!
For additional information please refer to the attached position description.
About you
Do you have a Certificate IV in Business Administration or have extensive experience working in a customer focused, fast paced environment. Are you a great problem-solver and thrive in a team environment.
Bring your high level of interpersonal skills and ability to learn new technologies and systems to the team and start your career with the City.
What's on offer?
- $37.18 per hour + Superannuation
- Multiple Opportunities (Permanent Full time and Part time and Fixed Term)
- Brand new office location at Yarrila Place!
- Generous leave entitlements - long service leave after 5 years
- Scope for performance-based salary increases.
About us
The City of Coffs Harbour strives to ensure the community and visitors can enjoy and grow the City's opportunities. We empower our people to innovate and work collaboratively with accountability and respect at the core of our approach.
This is an excellent opportunity to be a part of a dynamic organisation and a thriving community in one of NSW's most beautiful regions? Check out the benefits of living on the Coffs Coast
Want to Chat?
If you have questions in relation to the position, please reach out to our Team Leader Customer Experience Angela Friend via email angela.friend@chcc.nsw.gov.au .
If you have questions in relation to your application or the recruitment process, please reach out to our Talent Acquisition Team via email recruitment@chcc.nsw.gov.au
Want to apply?
The application process and further details - including the position description - can be found on our Careers Page; https://coffsharbour.recruitmenthub.com.au/Positions-Vacant
The City of Coffs Harbour is committed to the principles of employment equity and diversity and encourages applications from people of all ages and backgrounds to apply.
Applications may be pooled for future opportunities.
ref 6561002.
Applications close 31 Mar 2024
