Collections Officer

• Great working culture and environment
• New role due to growth
• Lucrative salary with many benefits and career progression available

Our client is a leading non-bank lender providing first-class services to their broker network, specialising in residential and commercial property finance.

Responsibilities

• Liaise with borrowers during times of financial stress to achieve a satisfactory resolution
• Resolve early to mid-stage pre-enforcement by proactively manage the loan book with regards to arrears, defaults, losses. and daily dishonour 
• Assist with the management of relations with the loan servicer, loan administration software 
• Prepare daily arrears reports
• Assist in the management of approved & expiring applications.
• Internal risk & compliance policies management 
• Process hardship applications as received 

Skills & Experience

• Minimum 2 to 3 years property experience (ideally in residential and commercial)
• Experience in credit, collections and loan hardships.
• Exceptional communication skills.
• Desire to provide high level of support whilst being keen to learn and develop your skills.
• A proactive approach and strong team ethic
• Hybrid role that offers some flexibility to work from home!

If you believe that you meet the selection criteria and believe that this is the right opportunity for you, then please apply now for an immediate review of your resume. button!