Collections Officer

Professional Collection Services (PCS) is a leading debt collection agency based in Brisbane, Australia. We are currently expanding our team and seeking a motivated individual to join us as a Collections Officer.

As a Collections Officer at PCS, you will play a pivotal role in the debt recovery process, engaging with clients to facilitate the resolution of outstanding accounts.

Key Responsibilities:

• Contacting debtors to negotiate payment arrangements
• Documenting and updating account information accurately
• Employing effective communication and negotiation skills to resolve outstanding debts
• Collaborating with team members to optimize collection strategies
• Maintaining compliance with relevant regulations and guidelines

Requirements:

• Strong communication and negotiation skills
• Ability to handle challenging conversations with professionalism and empathy
• Excellent organizational and time management abilities
• Attention to detail and accuracy in documentation
• Previous experience in debt collection or related fields
• High school diploma or equivalent qualification required

At PCS, we value dedication and provide opportunities for professional growth. This position offers competitive compensation and benefits.

If you are passionate about making a positive impact and thrive in a fast-paced environment, we encourage you to apply for the Collections Officer position at PCS.

Join us in our mission to deliver outstanding debt collection services while maintaining the highest standards of professionalism and integrity. Apply now to be part of our dynamic team.