Community Safety Officer

Community Safety Officer

Permanent Full Time Position

Salary: $64,235 - $77,686 per annum+ 15% shift loading on all hours worked + 11% super

Benefits:

• Health and Wellbeing program
• End of trip facilities
• Health and Wellbeing program
• Access to our Employee Assistance Program (EAP) for you and your family

The City of Fremantle provides an eclectic mix of services, facilities and events to residents, businesses and visitors. We are committed to employing caring, competent, adaptable, and responsive, professional individuals who are excited about making Fremantle a welcoming city for all. 

The City is committed to serving our community and making a positive impact on our environment. Our culture at the City is underpinned by passionate and dedicated people with a desire to think innovatively and collaboratively to create better outcomes. 

We are committed to employing enthusiastic, capable and motivated team players, who are excited about making Fremantle a welcoming, destination city for all. Our Community Safety and Parking team provides front facing services throughout the City, helping to keep our residents and visitors safe, so they can enjoy this amazing place. 

Key responsibilities include:

• Assist in ensuring effective and efficient delivery of Community Safety Services in the City of Fremantle.
• Carry out enforcement of Local and State Laws in line with relevant legislation, procedures and practices, ensuring compliance. 
• Conduct pro-active high visibility patrols and provide a response capability to Community Safety Team requests.
• Attend to and resolve complaints in a professional and timely manner.
• Assist and contribute towards Community Safety initiatives and projects as required. 
• Act as an escalation point for incidents requiring assistance from emergency services or support agencies.
• Promote and role model excellence in customer service in compliance with the City of Fremantle Customer Service Charter.
• Ensure protocols for prosecutions are adhered to, including but not limited to evidence management, reporting, and trial requirements.
• Document relevant interactions, prepare reports and communicate appropriately. 
• Work collaboratively with internal and external stakeholders, such as WA Police, for the safety of the Fremantle Community. 
• Other duties as directed from time to time. 

About you: 

• Highly effective and proven communication, and interpersonal skills.
• ROCS1 and ROCS2 qualifications or willingness to obtain.
• In-depth knowledge of relevant laws and legislation.
• Demonstrated experience in a front-line community facing role.
• Demonstrated ability in conducting investigations, detailed report writing and preparing files for prosecution at court.
• Proven ability to make critical decisions under pressure and apply problem-solving skills to resolve complex situations.
• Intermediate computer literacy and experience using Microsoft Suite.
• Possession of a current and unencumbered Western Australian “C” class driver’s licence.
• Current First Aid Certification.
• Ability to obtain and maintain police clearance.

The City of Fremantle promotes a workplace that actively seeks to include, welcome and value unique contributions of all people.  The City encourages people of all ages, genders, and abilities, Aboriginal Australians and people from culturally diverse backgrounds to apply for this job.

If you have any access needs that may require reasonable adjustments to allow you to fully participate in the application and interview process, please get in touch with the contact below.  If you are an Aboriginal person or a person with a Disability who would like assistance with your application, please contact the Jobs and Skills Centre on 136464.

Application Instructions:
Click Apply to be directed to our website and submit your application. Navigate to Job Attachments to view position description and Application Instructions.

Applicants should provide a current curriculum vitae and a two-page (maximum) cover letter in .pdf format.  You do not need to address the selection criteria. Your CV and cover letter should demonstrate how your skills and experience make you a suitable candidate for the advertised position.

The estimated closure date is 7th April 2024 at 5:00pm but we reserve the right to close the ad prior to this date.

To discuss this opportunity in more detail please contact Andrew Cook on andrewco@fremantle.wa.gov.au

Applicants must have the right to work in Australia.