AddressCompany Description
Are you a master in Human Connection? Can you foster relationships and use people's stories to drive a truly incredible customer service experience? If so, we now have an opportunity for an experienced Conference and Events Sales Executive to join our amazing team. This this role is perfect for someone wanting to gain exposure and grow their Conference and Event Sales career.
Pullman and Mercure Brisbane King George Square is located in the CBD and is Brisbane's largest contemporary style hotel, featuring 438 guestrooms, extensive conferencing facilities with 12 event spaces, and several dining venues including Goldfinch Restaurant, and our Award Winning Rooftop Bar, Sixteen Antlers.
Duties will include, but are not limited to:
- Responsible for responding to client enquiries
- Contacting clients to determine their meeting and event needs
- Provide quotations for reactive/repeat Conference and Events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximized
- Coordinating events and conferences
- Liaising with the operations team to ensure high quality, impeccable service and experience is provided
- Follow up with clients for repeat opportunities
Qualifications
To be successful in this role you will have a proven track record of performance, as well as:
- Previous sales experience including outbound calling and meeting established KPIs
- Knowledge of OPERA, Delphi systems (desirable, but not essential)
- Offer outstanding service by providing the real deal to clients
- Strong administration and coordination skills, especially in regards to deadline
- Strong knowledge of Microsoft Office suite essential
- The ability to find the "yes" in every situation, excellent attention to detail and great customer service skills
- Excellent communication skills and professional telephone manner
- A friendly, outgoing personality and a high standard of personal presentation
Additional Information
In return, we will provide you with career development opportunities, a fun and rewarding work environment, as well as hotel discounts worldwide.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES
