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Form of work If there’s one thing we know, it’s that a great host is at the heart of every great stay. And it might be stating the obvious, but at home or in a hotel, we think the trick to being a great host is understanding what your guests want and when they want it.
Knowing when to add those little touches and small thoughtful gestures that make every stay special and when to take a step back.
At voco™ everyone’s a host.
As a Conference & Events Manager, you will be responsible for working closely with the Sales & Marketing team to execute the conference and events business from contract confirmation stage through to the finalisation of the event.
You will be also responsible for performing the following tasks to the highest standards:
Pre and post communication for all related events - working in conjunction with the meeting and events operational team
Contacting clients before they arrive at the hotel to conduct final detailed checks, to be a host on the day of the event, reviewing satisfaction levels and willingness to return and conducts follow up calls to ensure bills are received & correct and to secure the next booking
Displays consultative and value added approach to selling
Monitors productivity and revenues goals by maintaining sales action plans
BEO creation & accuracy
Communications of BEO details with F&B & Kitchen team
Event account finalisation and billing
The ideal candidate needs to be a well presented person, with an outgoing and friendly attitude. Experience in same position or similar role will be desirable.
We’ll reward all your hard work with a great salary and benefits – in addition to career development, employee room discounts and great work culture.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve -visit www.http://careers.ihg.com [link removed] to find out more about us.
