AddressCrystalbrook Collection is proud to offer exceptional Conference and Events spaces with distinctive characteristics and they all demonstrate values of sustainability, innovation and importantly, unique personality. This role will oversee the logistics and execution of banqueting, conferences, corporate and social events in purpose built facilities and within our three Crystalbrook properties here in Cairns, Crystalbrook Riley, Crystalbrook Bailey and Crystalbrook Flynn.
The Opportunity
Based at Crystalbrook Riley and reporting to the Area Food and Beverage Manager, this position is responsible for client satisfaction through the coordination and execution of events across our three Hotels in Cairns. It will deliver an exceptional guest experience whilst optimising sales, evaluating revenue performance, ensuring correct staffing levels whilst maintaining positive relationships with our visitors and guests. The position is varied and highly visible and because of this, the role will be of interest to those energised by our personality, environments and values.
Your talents:
To be successful in this role, we welcome interest from individuals with relevant Conference and Events leadership experience within a large, agile and fast paces operation. You will naturally demonstrate:
- An exceptional service ethos and a motivated to consistently exceed the expectations of our guests and visitors
- A head full of ideas and a forward-thinking perspective around brand awareness and modern communication drivers
- An energetic, team-centric professional who operates with positive optimism
- Strong Systems and IT skills with good attention to detail
- Meticulous organization skills who works will in an ever-changing environment
- Natural autonomy who thrives on variety, loves a challenge and maintains a desire for excellence
You will work with exceptional people in a supportive and passionate environment where you will be dedicated to crafting extraordinary experiences for our guests. This is an important position within our team and you will enjoy a flexible range of benefits to suit your lifestyle that include:
- A market leading 50% F&B discount across all of our Venues
- $99 Room rates and a friends and family discount
- Lifestyle benefits including extra leave
- Online learning and career investment opportunities
- Tailored EAP program
- Spa discounts and service recognition
Crystalbrook Collection is an award-winning hotel development and management company, with Australia's newest portfolio of distinctive upscale luxury hotels where differences are applauded. After only 6 years in operation, we own and manage over AU$1 billion in hotel assets currently located across NSW and QLD. Our growth phase has escalated with exciting plans that include a new hotel opening in Adelaide in 2026 and Canberra in 2027, with aspirations for further Australian & overseas expansion.
This is a full time and permanent position – unfortunately, we are unable to consider individuals on short term work visas for this opportunity.
Additional information
- Be part of a dynamic and vibrant work environment
- Champion our Conference and Events ensuring a quality and memorable service
- Impactful position with plenty of scope for professional development
