Novita provides early intervention, rehabilitation, therapy, assistive technology and disability services to more than 6,000 people living with disability, as well as support for their families and carers. Our primary purpose is to enable kids, young people, and adults living with disability and their families to participate in the community to their full potential.Job DescriptionAbout the roleThe Content Creator is responsible for supporting the development of and delivering a wide range of digital communications strategies and initiatives and to promote the Novita brand and sub-brands across digital channels.This is a full time, permanent role based in our modern office at Hindmarsh.As our Content Creator, your key responsibilities will include:
- Lead digital marketing initiatives across three key areas - social media, email campaigns, and website management.
- Conduct comprehensive reporting and analysis across all three channels to track performance and inform future initiatives.
- Work with the Digital Marketing and Content Manager and wider digital marketing team to create compelling campaigns that achieve growth targets and promote brand awareness.
- Build and maintain Novita's social media presence (mainly Novita and NovitaTech) to engage with our community, promote advocacy, facilitate regular/active conversations, and provide high-quality customer service including prompt replies to questions and comments.
- Create digital/shareable content that entertains, educates, and ultimately converts leads into clients and customers.
- Manage and maintain Novita's WordPress-based websites (Novita, NovitaTech, Novita Housing and Novita Health) and the SharePoint-based intranet platform, UNITE.
- Work with external agencies and contractors to update websites and create excellent UX/UI as necessary.
- Holds or is studying towards a tertiary qualification in Marketing, Media, Communications, or a related discipline
- Has some experience in:
- a marketing role, preferably with a not-for-profit organisation
- creative content development and marketing, communications, and online analytics
- co-ordinating research activities
- has used a CRM like SalesForce or similar
- Can demonstrate exceptional interpersonal, communication and customer service skills
- Is highly organised, flexible, and proactive, with the ability to respond to continually changing priorities.
- Valid driving licence and willingness to use own vehicle for travel
- NDIS worker screening, DHS Working with Children and Criminal History Check (or willingness to obtain)
- Fully vaccinated from COVID-19 (Novita mandate).