Continuous Improvement Manager

Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions, building and operating safer, smarter, and more sustainable roads to solve pressing transport challenges that are slowing cities down.
About the role
We’re seeking a Continuous Improvement Manager to lead a program of initiatives to uplift collections performance.
You’ll join an innovative team that identifies and implements improvement opportunities.
As our Continuous Improvement Manager, you’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging and exciting work.
Day-to-day, you will:
Lead the development and delivery of initiatives to optimise performance of the collections function
Recognise good ideas and find ways to introduce them into the Collections roadmap
Support the development of nationally consistent business processes, working in partnership with operational managers
Lead or perform process reengineering, analysis or process definition activities on projects, programs or operational initiatives
Develop a framework to ensure all components of Continuous Improvement projects are adequately understood by the business
This role will suit someone with a curious mind and transferrable skills and experiences, including:
Lean / Six Sigma / Process Improvement / Change Management qualifications
Ability to identify, shape and execute Continuous Improvement initiatives
Experience in Collections – nice to have
If you meet some of these requirements, but not all, we encourage you to submit your application.
With a career at Transurban, you’ll enjoy a range of benefits, including:
A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year
16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well
Learning and development opportunities to support your career interests
Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more
Share offers and insurance benefits
Social activities, community give-back programs and paid volunteer days
We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.
We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.
We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability.
If you require any adjustments or support during the recruitment process, please contact us on . Ready to help us keep cities moving? Apply today.
Job Type: Permanent
Closing Date: 15-Mar-2024 0:00
Please note: The closing date reflects the time zone of the Primary Location for this job posting.
Primary Location: Melbourne CBD & Inner Suburbs Melbourne VIC