Address
Form of workSupport Officer - Waste Services
About Us
Maitland City Council is a diverse and dynamic organisation in a rapidly growing LGA. We are going through an exciting period of change, including extensive digital transformation. We have transitioned into our new Administration Building in central Maitland and we are excited to add to our highly skilled team and continue to make a true and meaningful impact on our community.
About the Role
Due to Maitland City Council's ongoing digital transformation and to ensure continuity of business support we are seeking a vibrant and organised Support Officer to join our Waste Services team on a temporary 12-month basis. As Waste ServicesSupport Officer, you will deliver effective and efficient customer experience to range of stakeholders. Working within a fast-paced environment, this role will take ownership of the administrative function that assists the team to deliver waste management services that meet the objectives of Council's Community Strategic Plan. Additionally, you will:
· support data integrity, integration and implementation requirements in transitioning to new technology platforms and identify process efficiencies.
· be responsible for actioning waste related enquiries including requests for new services, missed services and bin repairs.
· liaise with residents regarding servicing issues and Council's new bulky waste collection service.
· undertake general administration duties of the Waste Services team such as file maintenance and record keeping.
About You
We are seeking a highly organised, resourceful administrator that has a commitment to making things easier for all stakeholders. To be successful in this role you will possess a Certificate III in Business Administration or equivalent, coupled with demonstrated experience providing administrative support in a fast paced, multi-disciplinary environment. You will have a positive and vibrant attitude towards joining a Council that is re-shaping the way we deliver customer service and experiences.
Undertaking a customer driven transformation has focused our teams to re-think the way we engage with stakeholders and deliver an un-Council like experience. If you are an innovative and motivated professional, then we would love to hear from you!
Benefits
This is a full-time, temporary opportunity, working 35 hours per week with a salary ranging from $62,780 up to $69,686 per year based on demonstrated competencies + 11% superannuation. You will have access to a number of great benefits including:
· Flexible work arrangements with a range of options to suit.
· Enjoy working in modern office spaces with access to free parking.
· Work within a friendly and supportive environment with an excellent culture.
To Apply
To apply for this opportunity, please click 'Apply Now' and submit your resume and cover letter.
Questions?
Should you have any questions after reading the role charter, please contact Michelle Lindsay, Operations Manager Waste Services, 02 4934 9802.
Applications close: Sunday 19 May 2024
Only candidates with current Australian work rights (Australian citizens, permanent residents, NZ citizens with a current passport, valid work visa) will be considered.
What happens next?
Once applications close, we will review all candidates' details against the role requirements and will be back in touch with you to advise the status of your application.
Diversity, Equity, and Inclusion
Maitland City Council provides a workplace that is inclusive and supportive and is reflective of the diverse community we serve. We support equal opportunities for all employees, and encourage applications from people from all cultures, nationalities, and abilities. We believe all employees have the right to feel valued, respected, and heard. If you have any special considerations or accessibility requirements, please let us know in the recruitment process how we are able to meet your needs.
Please note, prior to an offer of employment being made, recommended candidates will be required to undertake a medical assessment (including drug and alcohol testing). Council also completes a range of other pre-employment checks which may include reference checks, psychometric testing, or a criminal history check. For more information about the recruitment process, visit our website and search 'work with us'.
