Correspondence Liaison Officer (Cairns)

Tell me more...Act as a liaison between the Health Service, the Department of Health and other Government representatives and local members of parliament to ensure effective and efficient management and coordination of compliments and complaints, or areas of concern regarding patient care, and service provision to achieve the best possible outcome for all parties in a timely manner.

To be successful in this role you will have:

• Receive and investigate any complaints, problems or commendations made by the consumer and/or advocate via the Minister, local members, Executive and Board members about services provided by the TCHHS.
• Provide advice and assistance to the Executive Leadership Team on liaison with MPs, other government departments, non-government and community organisations and interest groups, ensuring that corporate policies, protocols and standards are followed.
• Liaise with key stakeholders in the management of all related issues, including the Department of Health, elected officials, other government agencies, local authorities, community organisations, health consumers and senior staff across the Health Service area, to discuss areas of concern.

If this sounds like the right fit for you, Torres and Cape can offer you:

• Base comprising salary between $117,824.00 - $126,212.00 per annum
• Generous employer contribution to superannuation (12.75%)
• Salary packaging option to increase your take home pay
• Work / Life balance, variety and flexibility
• Great support team 

Requirements for the role:

• This position may require the incumbent to operate a ‘C' Class Drivers Licence. An appropriate licence endorsement to operate this type of vehicle is required. Proof of this endorsement must be provided before commencement of duty.
• Travel across the TCHHS may be a requirement of this position in commercial and/or light aircraft and 4WD vehicles.

For additional information regarding the responsibilities, mandatory qualifications and/or other requirements for this position please refer to the role description.

About Torres and Cape Hospital and Health Services visit TCHHS website ( https://www.torres-cape.health.qld.gov.au/careers )

How do I apply? Applications should be submitted ONLINE via the Smart Jobs and Careers website.

Do you need more information? Simply call the contact person listed on the role description.

Please no unsolicited resumes from recruitment agencies.