Crm Marketing Assistant

ZIMMERMANN has an exciting career opportunity for a CRM Marketing Assistant to join our CRM Team at Head Office. 

This role will work on a one-client vision across all CRM channels, responsible for helping to drive client loyalty and retention both in store and online through delivery of targeted client communications.

As a CRM Marketing Assistant, your key responsibilities will include:

• Creating content for emails, and future CRM channels, including template versions, Subject Lines, and copywriting
• Track the weekly performance of email campaigns and future CRM channels engagement against targets, including open, click through rates, and revenue generation.
• Schedule, test and deploy client email campaigns (including BAU, store support - opening & closing, campaign led and key brand moments)
• Work with CRM Marketing Manager to drive a personalized client experience in both a physical and digital environment across global market.
• Keep on top of Retail Activity Calendar, store updates, global events calendar and management/maintenance of CRM marketing calendars and documents.
• Research communication creative for client campaigns and competitor benchmarking.
• Support with developing a global testing strategy in collaboration with the CRM Marketing Specialist, including control groups, to identify optimal deployment times and creative for emails across all regions.
• Support brand style guide & updates in collaboration with CRM Marketing manager.

What you will bring to the role:

• Strong experience / interest in digital marketing, eCommerce, communications and luxury fashion.
• Passionate about providing an elevated customer experience and delivery.
• Ability to develop creative assets to support campaigns, working with agencies and individually to build high engagement on brand creative.
• Ability to prioritize and work under pressure in a fast-paced and changing environment, whilst remaining calm under pressure.
• Strong analytical skills with ability to produce reports along with valuable insights and analysis.
• Organized with a high attention to detail.
• Strong understanding of latest trends and best practices in email marketing and measurement.
• Strong collaborative and communication skills.

Why work with us?

• Flexible Working Arrangement, including Summer Friday’s
• Bespoke development plans and access to strong mentors and industry leaders
• Ongoing Training & Development to grow your career within Zimmermann
• Generous Employee Discount
• Opportunity to progress your career within an Australian global luxury brand, including international opportunities
• Work with high-end fashion and alongside fellow passionate and dedicated Zimmermann team members

If you are searching for the next challenge in your career, please share your application with our hiring team.

Only short-listed applicants will be contacted.

Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.