Customer Advice And Support

Company description:ST VINCENT DE PAUL SOCIETY NSWJob description: About Us The St Vincent de Paul Society is a leading provider of community support services, whose values  it is to shape a more just and compassionate society. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities. Your Role Lead the Vinnies shop in Picton 2571 as full-time Store Manager. In this role, you will manage all aspects of store operations, ensure team members are well-trained and fully equipped to achieve individual and team performance goals. Your strong retail knowledge and people leadership skills are vital to your success in this role. Your Responsibility Leading, growing and developing a team of paid employees and volunteers Ensuring extraordinary customer service is provided to every customer, every time Embedding exceptional operational and visual merchandise standards Meeting and exceeding sales and KPI performance of the store Champion the voice of the donor by upholding the highest standards in product sorting, pricing, and placement Building and Supporting the volunteer workforce and engaging with the local community Role-modelling a 'safety first' culture in store Use the company's mission and values to support decision making, act as a brand advocate inside and outside of the store. You Will Need Experience in managing retail stores, preferably fashion, and/or high volume retail OR Strong leadership potentials; with good fashion sense Strong focus on customer experience Proven people management skills or Experience in managing people, training and coaching Proven ability to track store sales performance and drive team towards meeting sales targets. Apply Now If you have questions about this role, please email philippe.baier@vinnies.org.au. Apply now, we are interviewing as we receive applications. St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process. The Society is committed to being a Child Safe organisation, further information can be found in the Society's commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles. We offer:Not-for-profit salary packaging tax-free benefits.