Customer Care Coordinator

CUSTOMER CARE COORDINATOR

• Do You Have a Genuine Passion for Customer Service and Helping Others? 
• Are You Looking to Build a Rewarding Future with a Friendly, Caring and Supportive Team? 
• Great Salary on Offer! $65,000 - $90,000 + Super
• Permanent, Full Time Employment. Location: Bendigo Hours: Mon – Fri

ABOUT OUR CLIENT
Our client is a trusted family-owned business in regional Victoria experiencing exciting growth. With a caring team and a family-friendly atmosphere, they genuinely care about making a difference in their customers' lives and the well-being of their team. They are now seeking a ‘Customer Care Coordinator’ to join them.

YOUR OPPORTUNITY

This is an exciting opportunity for someone who is seeking to work with a skilled and welcoming team. 

You’ll have a key role greeting and assisting visitors, managing phone inquiries, maintaining a friendly atmosphere, organising the showroom, attracting leads, processing orders, and handling administrative duties smoothly.

The role:

• Answer calls, assist visitors, and provide product recommendations to customers.
• Maintain a friendly atmosphere in the showroom, organise displays and maintain showroom appearance.
• Generate leads and increase foot traffic for the showroom.
• Assist customers with hire department orders and handle administration tasks.
• Collaborate with other departments for order fulfilment. 

ABOUT YOU

You're the welcoming presence that customers appreciate engaging with. With previous administration experience, you're seeking a team that highly values both customer satisfaction and their team well-being.

To be successful, you will need to demonstrate:

• You bring enthusiasm and determination to your tasks.
• Proven success in customer-facing roles, delivering exceptional service with empathy.
• Initiative in boosting brand engagement and driving leads.
• Experience in precise and efficient order handling.
• Able to manage tasks and maintain meticulous records.
• Skilled in general administration software and Microsoft Office.
• Experience thriving in a collaborative team environment.
• Focused on detail, great at multitasking, and organising.
• Excellent verbal and written communication skills.
   

Do you tick all the boxes and are keen to take on this opportunity?

Then we want to hear from you!

HOW TO APPLY

We are a recruitment firm that really loves to talk to and get to know our candidates. Click on the APPLY NOW button if you feel that this opportunity interests you. Please feel free to CALL, SMS or EMAIL me. I'm available by phone EVERY DAY of the week, including weekends from 7.30am to 7.30PM

Finn Perry-Collier via P: 0419 333 *** or E: ****@mypeoplegroup.com.au