Customer Experience Expert

Customer Experience Expert Casual - Epping, VIC Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our Epping Service Centre are looking for an experienced Customer Service Expert with Administration experience to start ASAP and be able to hit the ground running!

Days: Tuesday - Saturday 9.00am - 1.00pm (Must be flexible on days and hours as they could change depending on workload)    Hours: Casual Pay: $37.23ph About the Role: Face to Face customer service  Greeting customers and visitors at reception with a positive, helpful attitude.

Ensuring our customers have the best experience within the Branch  Answering customer inquiries via telephone, email, and in-person. Provide support to the manager and the running of daily operations Effectively keeping customers updated on delivery lead times Undertake repair inspections on vehicles Explore customer needs and educate on our full scope of services  Scheduling repair bookings  Source suitable resolutions to customer concerns and follow…

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