Address
Form of workAre you an experienced Customer Service Specialist looking for a new challenge? A great role that offers HYBRID working arrangements!
About the roleWe are looking for friendly and professional Customer Service Officer to join a fun customer service team in Mentone. You will be helping with inbound calls relating to purchase orders, requests and general enquiries. You will be a strong communicator with a passion for people and team collaboration. An excellent role that offers hybrid working arrangements.
Responsibilities
Your responsibilities will include, but are not limited to:
- Answer inbound calls and emails from multiple clients
- Customer retention and dealing with enquiries and requests
- Updating a spreadsheets as well as the CRM
- Providing basic technical support
- General administration duties
- Other ad-hoc tasks as directed
Experience working in a similar Customer Service position, as well as:
- Excellent verbal communication skills and customer service skills
- A good understanding of basic technology and computers
- Enthusiastic, professional and proactive approach to work
- Ability to work within a high volume, team environment
- Demonstrated ability to take initiative in problem solving
- This is an office based role, however retail and hospitality experience can also be beneficial.
Based in Melbourne's South Eastern suburbs, this organisation is a true leader within their field. A well known leader in the FMCG space with excellent career progression opportunities and perks. This full time permanent role requires an individual that will bring a "can do" attitude to a fast pace, supportive and dynamic team environment.
To apply please follow the link below or for a confidential discussion please phone Georgia Campbell on 0423 225 867
