Job description
Customer Relations & Marketing Officer
This is an opportunity to provide administrative support to our Business Development & Marketing team whilst being involved in some great new initiatives!
Who are we?
Perth Radiological Clinic is one of the largest independent radiology and medical imaging practices in Australia. With 22 clinics across Perth, over 100 Radiologists, 900 staff and a sophisticated innovative IT platform, we offer a complete and integrated range of services to the people of Western Australia located across community, public and private hospital-based locations.
We pride ourselves in providing the highest standard of diagnostic medical imaging with an unwavering focus on accuracy, professionalism, convenience, and affordability.
What is the opportunity?
As a Customer Relations and Marketing Officer based at our Subiaco office, you will play a crucial role in supporting the business development team by gaining a strong understanding of PRC systems & applications, including our Customer Relationship management system. You will liaise with a large portfolio of stakeholders, including health professionals who utilise the services of PRC, and assist the Marketing Manager with various marketing and social media campaigns.
Your day to day will look a little like this:
Provide administrative support to Customer Relations Managers
Communicate with health professionals, predominantly allied health referrers, for various reasons including, assisting in setting up report access and promotional activities.
Gain comprehensive understanding of PRC relevant applications and effectively use the Customer Relationship management system.
Perform additional administrative tasks as needed to support the business development and Marketing team.
Assist with Marketing and Social Media content creation.
Assist with preparing merchandise for client events such as seminars, Information evenings etc.
Distribute promotional or other materials to referrers digitally and in person.
Referrer Database management by updating and maintaining referrer information in a timely and accurate manner.
What do you need to be considered?
Strong interpersonal skills with the ability to liaise with internal and external stakeholders to achieve objectives.
Confident computer skills specifically with Microsoft Word, Excel, and PowerPoint
High attention to detail & demonstrated experience maintaining a database.
Demonstrated organisational skills & the ability to prioritise workload.
Must be able to work with minimal supervision whist maintaining a team development focus.
Experience in a medical service environment is highly regarded although not mandatory, general administrative experience will also be considered.
Full Australian working rights
Ability to a national police check dated within 6 months or willing to obtain
What do we offer?
Flexible working conditions- we encourage work life balance!
15 weeks paid parental leave policy.
7 weeks LSL vested at 7 years, and 1 week LSL for each year of service thereafter.
Market competitive salaries that are regularly reviewed
Parking subsidies
Uniform provided (optional)
An 8% discounted corporate rate for private health insurance with HBF
Staff discount on PRC services
Staff sponsorship to participate in charitable activities.
Employee assistance program
Access to WhereFIT which provides retail discounts across; Women’s/Men’s Clothing, Healthy Meal Delivery Services, Skin Care & more!
How to apply?
Apply today with an updated resume that clearly outlines the requirements listed above. A brief cover letter is not mandatory, however, will be highly regarded. Shortlisting may begin immediately.
We encourage Indigenous and Torres Strait Islander people, people with disabilities and of diverse backgrounds to apply within. No recruitment agencies please.