AddressPART-TIME CUSTOMER SERVICE IN FOOD RETAIL
Jack’s Creek is a family owned and operated vertically integrated agribusiness, specialising in the production and export of high-quality Black Angus and Wagyu beef. At Jack's Creek, we are passionate about the beef we produce and are committed to delivering memorable eating experiences through uncompromising Customer Service, consistent quality, and sharing our love of the land
ABOUT THE ROLE:
We have an opportunity for a part-time role in our Tamworth warehouse and retail facility. Reporting to the Business Manager, this role will involve direct service of retail customers, deliveries, and inventory management.
The position will require your attendance on-site in Taminda on Wednesdays, Thursdays and Fridays with one day focussed on inventory management and deliveries, and two days customer facing, selling Jack’s Creek’s award-winning Wagyu and Black Angus beef to the public through our retail outlet.
KEY RESPONSIBILITIES INCLUDE:
- Customer service and deliveries:
- Direct sales of beef primals and portioned products to retail customers
- Accurately follow SOPs for retail and food safety, including documenting results
- Respond to restaurant orders in a timely manner, and invoice and deliver as required (local deliveries)
- Inventory Management:
- Track inventory levels and advise Business Manager of upcoming requirements
- Receive and store regular deliveries from processors
- Manage retail inventory from wider stock, including stocking fridges and ensuring appropriate volumes of portioned product are available
- Other:
- Ad Hoc tasks as required
WHAT WE ARE LOOKING FOR:
To be successful in the role, we are looking for an individual who has:
- High attention to detail and the ability to work with accuracy
- The ability to work autonomously
- Strong communication skills, with a proactive approach to customers
- Ability to problem solve and demonstrate initiative
- Current Driver Licence (applicable to NSW) – including ability to drive a manual vehicle
- Excellent personal hygiene and reasonable level of physical fitness (some heavy lifting required)
- Forklift licence preferred
- Butchery experience (preferred but not essential)
- Flexibility to work occasional weekends for special events
BENEFITS TO YOU
- Diverse and fun-loving organisation
- A supportive leadership team
- Training and development opportunities for career progression
- Great work/life balance
- Competitive wage will be negotiated based on experience
HOW TO APPLY
To be considered for this position please apply now with your resume and cover letter (1 page only)
Please note - Applications will be considered as they are received, therefore the position maybe filled before the closing date.
Only applicants with the right to work in Australian will be considered.
Due to the volume of applications, only those shortlisted will be contacted.
