Address
Form of workResponsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the Customer Service process.
- Ensure customer satisfaction and provide professional customer support.
Requirements:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- 1 year Experience working with customer support. (Inbound and Outbound)
- Experience working in the cleaning industry is a plus!
- Salary is Negotiable depending on experience and will be discussed during the final interview.
To know more about us you can check our website: elite.com.au
Summary of role requirements:
- Flexible hours available
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 18 March 2024
