Address- Ongoing Full Time
- Located at Wagga Wagga NSW
- Salary starting from $70,694 p.a + super
- Accelerate your career without leaving town
Riverina Local Land Services are looking for switched on office all-rounders to provide professional front line Customer Service and Administration Support for the regional team and its customers.
As a Customer Service and Admin Support Officer you will be responsible for a variety of word processing, records management, data entry, office administration and Customer Service duties and will be required to:
- Provide a consistent high-quality front-line Customer Service (including initial advice, information, guidance, escalating and redirecting issues as required),
- Manage customer information to ensure confidentiality, accuracy and integrity.
- Provide feedback and information to contribute towards an ongoing improvement in customer and administrative service activities.
As well as this you will also be required to provide accounts receivable services including cash receipting, debt management assistance and financial reconciliations in accordance with agency standards and procedures.
About You
As you can see this is a hands-on role best suited to someone with a proactive team player attitude. You’ll be busy and be a front face for the Riverina LLS team.
You’ll need to have strong, professional communication skills, an eye for the details and be someone who’s comfortable both processing accurate data and information as well as speaking to both internal and external customers.
Previous experience in a Customer Service-related position or an office administration role would be a plus and a strong understanding and a passion for technology would also be a benefit in the role.
If you have a genuine passion for working with and for your local community and want to be part of a supportive and team focused environment, then this might just be the job for you!
About Us
Local Land Services (LLS) was established in January 2014 to provide quality, customer focused services to landholders and the community across New South Wales. This is an Executive Agency related to the cluster. It provides quality, customer focused services to landholders and the community across New South Wales. This regionally-based organisation brings together a wide range of service and advisory functions including agriculture, biosecurity, natural resource management, land management, biodiversity, emergency services and private native forestry.
Applying is Easy
If this role sounds ideal to you, please submit your resume and a cover letter (of ideally no more than 2 pages) outlining how your skills and experience match what we are looking for. We will then get back in touch after the closing date.
Applications through email will not be accepted.
For more information on the position you can download the role description or contact Lee Sweeney, A/ Customer Service Coordinator on 02 69581*** or via email at ***********@lls.nsw.gov.au
Closing Date: Tuesday 28 May 2024 at 11.55pm
We work hard every day to support and grow thriving communities across regional NSW that will have a positive impact on generations to come. Our goal is always to be a trusted local partner and problem-solver working deeply in the community.
As part of our team, you will be able to:
- Deliver with impact. You are empowered and trusted to create impact through exposure to cutting-edge projects and research, career-defining opportunities, and get to be part of a team creating sustainable solutions that will leave a legacy.
- Connect to what matters. We are all about forming deep community relationships, fostering our passionate and connected teams. It is central to our work to support a true sense of belonging across the team.
- Live your way. From bringing your whole self to work, through to designing flexibility, that fits you and the team, at Regional NSW you will be able to find the balance that works for you.
Diversity and inclusion are core values of the Department of Regional NSW. The Department of Regional NSW is a workplace where everyone is able to contribute and participate to their full potential, and we are proud to have a team that reflects the richness and complexity of the regional NSW communities we serve.
If you require adjustments in completing your application, interviewing, completing any pre- employment testing, require information in an alternative format, or otherwise participating in the recruitment process, please let us know so we can assist. Send an email to ***************@regional.nsw.gov.au or contact the hiring manager listed below for a confidential discussion.
Additional Information:
A talent pool may be created from this recruitment action for ongoing and temporary roles of the same standard that may become available for filling over the next eighteen months. The successful applicant in this role may be required to undergo a police check, health assessment and other assessments as required.
