AddressLocation: Sheidow Park, Adelaide
Position: Full-Time (3 days in office, 2 days remote)
Work Hours: 9 AM - 5 PM, Monday to Friday (No weekend work)
About Us:
Quoterite is a global leader in the window covering industry, operating in Australia, New Zealand, USA, Canada, and the UK. We provide innovative software for retailers, manufacturers, wholesalers and e commerce companies and we're growing rapidly. We’re looking for talented, highly skilled individuals to join our team and support our growth.
Role Overview:
We are seeking a highly organized and motivated individual to join our team as a Customer Service and Team Coordinator. In this role, you will be the primary point of contact for our clients, helping them with issues and updates to their products and pricing through our online ticketing system. You will also play a crucial role in managing the workloads and task priorities for our overseas team.
Key Responsibilities:
- Provide exceptional Customer Service through our online ticketing system.
- Assist clients with issues and updates to their products and pricing.
- Manage workloads and task importance for our overseas team of five staff.
- Update products and pricing using our software system.
- Ensure timely completion of tasks and tickets.
- Collaborate with team members to improve processes and efficiency.
Qualifications:
- Highly organized with excellent problem-solving skills.
- Great typing skills and attention to detail.
- Basic computer coding experience is a plus, but not required.
- Ability to work independently and as part of a team.
- Strong communication skills and a customer-focused attitude.
Benefits:
- Competitive salary with potential for growth.
- Comprehensive training provided.
- Opportunity to work in a dynamic and rapidly growing global company.
- Flexible work arrangement with a mix of in-office and remote work.
- Supportive and collaborative work environment.
- All computers and equipment provided.
Application Process:
If you are interested in joining our team and contributing to our success, please visit our website Quoterite to learn more about us. To apply, please send your resume and a cover letter outlining your qualifications and experience to ****@quoterite.com.
We look forward to hearing from you and exploring the possibility of working together to achieve great things!
