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SalaryAbout us
We are a leading compounding pharmacy located across three sites in Balwyn North, East Melbourne and Pascoe Vale South. We make customised medicines and skin care products in our onsite laboratory facility and provide our clients with advice and solutions.
We seek a friendly and engaging Customer Service Assistant to join our growing team. Our Customer Service team is the face of our business, and we intensely focus on providing exceptional Customer Service and care. The duties involved in this role include processing sales, answering phone calls, responding to emails, processing online orders, posting items to customers, and assisting customers with information and advice.
While it would also be beneficial for you to have an existing qualification in pharmacy such as a certificate for S2/S3 medications, it’s not essential and we’ll get you across quickly. With the right attitude, we can easily teach you the rest.
Qualifications & experience
- Pharmacy experience is preferable but not essential
- Outstanding Customer Service and communication skills
- With a dedicated work ethic and a team player attitude
- S2/S3 Qualification would be an advantage
- Strong interpersonal skills along with good organisational skills
Tasks & responsibilities
- Provide customers with healthcare solutions
- Maintain a high-level presentation of the store and service areas
- Assist Pharmacists with accurate prescription procedures
- Check patient and prescription details
Benefits
- All employees can purchase products within the pharmacy at a discounted price.
If you want to work with our fantastic team, click apply today. If your application succeeds, you will be contacted via phone or email for an interview.
