Title: Customer Service Coordinator Job Posting Date: 26 Feb 2024 Company: Coates Position Type: Permanent Full Time About us You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers.
We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly Australian-owned, with a long history of supporting customers to deliver major projects, and an exciting future focused on digital transformation, sustainability and growth. Your new role in Port Kembla awaits: Coates Customer Service Coordinators perform a critical role within our branch teams by assisting customers with their equipment solutions.
- Coordinate daily operations – equipment deliveries, transfers, pick-ups, repairs & breakdowns.
- Identify & respond to customer needs in person and by phone & email
- Contribute to the achievement of team KPI’s – customer loyalty, sales revenue,…
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