AddressCustomer Service Specialist
You'd like to get your foot in the door with a Leading Financial Institution?
You consider yourself a curious learner and you enjoy really connecting with other people? Customer Service has always been something that you are passionate about and you would like to find a role in the banking and finance industry with a hybrid working environment that you can thrive in? Then read further!
Your new role
As a Customer Service Specialist your main contribution will be to use your high qualtity Customer Service skills to identify customer needs and provide information about the organisation's financial products including credit cards and personal loan and transaction accounts. This is a permanent role based in Sydney CBD.
Some of your responsibilities will include:
- Discuss their range of products through inbound and outbound calls as well as chat and social media platforms with new and existing customers
- Manage customer enquiries in a timely and efficient manner
- Provide retail banking services while ensuring compliance with regulatory requirements and quality standards
Your skills and experience
- You pride yourself on your ability to connect with customers and understand the importance of a personalised approach with each client
- You love learning new things and are eager develop
- You are known for your can do attitude and attention to detail
- You are an excellent communicator
Your benefits
- A flexible working environment to suit your individual needs by working on a monthly roster between the hours of 8am-8pm
- Ongoing opportunity to work from home
- Bonus scheme as well as various employee benefits on offer
- Access to excellent training and development programs
- Diverse career development opportunities locally and globally
You will love working with them!
Your new company
Joining this organisation means you will be working with one of the world's largest banking and Financial Services institutions. They serve about 40 million customers globally and would love to have you come along on their purposeful journey of opening up a world of opportunities. They understand the importance of their employees and offer an inclusive and diverse environment where all employees are valued, respected and empowered.
Your next step
Does this sound like something you are interested in? If the answer is 'Yes' then we would love to hear from you!
Simply click 'Apply' now and attach an updated copy of your CV, or if you have any questions and wish to have a conversation contact me on ************@randstad.com.au or on 02 8215 1***.
If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion about your career or you may like to check out our other current vacancies on https://www.randstad.com.au/job-seekers/.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
