Job description
Key leadership role with a respected global brand
Excellent salary + company car
Training and ongoing professional development
The Opportunity
We are a Hitachi Group company, part of a group with 350,000 staff worldwide and world class manufacturing and engineering capability. Across Australia, we have 8 branches and a strong sense of community.
Based at head office in Dandenong South, this key leadership role is an excellent oppportunity for a dynamic professional who enjoys providing technical support and leadership to service technicians and customer service staff in VIC.
Your responsibilities will include:
Managing and providing efficient, on time delivery of compressor servicing for customers.
Providing comprehensive day to day management of projects to ensure positive delivery of project outcomes for customers.
Managing financials for the branch service operation
Inspiring staff by providing a challenging and rewarding environment
Supervising service and warranty administration
Developing and growing the branch service business
About You
You will be a strong leader who knows how to get the best out of your people. You are results focussed and take pride in being across all your operational KPIs for service delivery, ensuring a great customer experience every time.
Experience in a trade workshop or technical business will set you in good stead, as will strong administration skills. If you have a trade qualification or spare parts interpretation experience yourself that will be a distinct advantage, however we welcome candidates from various backgrounds with a passion for what they do.
To be successful, you'll bring:
Experience working in a phone based customer service environment
Ability to monitor spare parts inventory levels and supervise stocktakes
Good computer skills, with ability to prepare reports using MS Excel and Powerpoint
Experience managing budgets and expense reports
Why choose us?
There are 3 very good reasons for choosing a career with Sullair.
Great People
Great Product
Safety Culture
The Dandenong team is friendly with a supportive culture. We enjoy a modern office and a good community spirit.
Sullair is proud to offer every employee a range of benefits including competitive remuneration, career development and an Employee Assistance program. This role also comes with a fully maintained company car.
If this sounds like the move you have been looking for, please apply now.
Request
Customer service, Computer skills
Benefits
Employee assistance program, Company car