Address
Form of workAbout Elgas
Elgas is a leading provider of LPG and related products, services and technical solutions in Australia and across the South Pacific. As market leaders, we are seen as experts in our field, holding the safety of our people and the sustainability of our communities as our top priorities. We respond to change with integrity and innovation, to ensure our customers get performance and reliability from our products and services.
About the role
As a Customer Service Officer based in our Port Macquarie office, you will attend to all customer queries, open accounts for new customers, process LPG Orders, customer payments, deliveries and input manual sales dockets. You will also ensure that all orders are passed on to transport for timely delivery and all administration functions are carried out efficiently.
What you will enjoy doing
- You will provide a high standard of Customer Service while answering calls and emails
- Liaison with all stakeholders from agents & distributors to customers & contractors
- Further you will assist other functions by monitoring and reporting on market and competitor activity
- Perform Administrative tasks such as updating records, stock reconciliation and price adjustments
- Adjust scheduling for drivers when required is part of your role
- Comply with Company Policy and Adhere to all safety policies and procedures
What makes you great
- Previous Customer Service and administrative/clerical experience
- You have a high level of verbal and written communication
- Able to liaise and consult with internal and external clients and staff with a focus on Customer Service
- Moreover you are able to prioritize tasks and work to deadlines
- Sound computing skills, particularly accurate data entry
- You have already demonstrated initiative and organizational skills, and flexibility to work in a team environment and also autonomously
What we offer you!
Elgas is an equal opportunity employer and encourages applications from diverse demographics, including Indigenous Australians and people with a disability. We're local, with service centers around the country to ensure rapid supply and reliable delivery in virtually every area. Our customers get convenient 24/7 Online Services for orders, payments and account information.
Elgas offers a diverse range of employment opportunities, training programs and enhance career development for outstanding employees, including the possibility of career advancement opportunities with Elgas & BOC and the global Linde Group. We also have a variety of employee appreciation programs to recognize solo and collaborative team efforts.
Have we inspired you? Lets talk about it
So, what are you waiting for? The opportunity is yours. Are you ready to take the lead?
We are looking forward to receiving your complete application (cover letter, resume, relevant certificates and / or licenses) via our online job market.
In order to apply, you must have full work rights in Australia.
