Customer Service Officer

Department of Treasury and Finance
Job reference: 573608
Location: 5015 - PORT ADELAIDE
Job status: Short Term Contract
Eligibility: Open to Everyone

Business Systems - Shared Services SA

Summary of duties

The Customer Service Officer reports to the Team Leader BusinessSystems Service Desk to ensure the provision of high quality firstlevel customer support functions to clients, management and staffof Shared Services SA.

Experience in providing high quality support to customers throughphone and email contact in areas such as issue resolution, advicein how to use systems and administration of user profiles.

The incumbent will be required to liaise with a range of staffwithin Shared Services SA and Government Agencies receivingservices.

Please refer to the attached position description for furtherinformation regarding this position.

Special Conditions

The successful applicant will be required to obtain and maintain asatisfactory SAPOL Clearance or General Employment Probity Check asdirected by Shared Services SA.

Shared Services will initiate appropriate background screenings forsuccessful applicants at Shared Services SA’s expense.Applicants should not initiate their own screening checks orclearances and doing so will not entitle the applicant toreimbursement from Shared Services SA of costs incurred.

Remuneration

Administrative Services Officer, Level 3 (ASO3 $66,590- $70,968 p.a.)

Enquiries to:

Kathy Sinfield/Grace Dawson
A/Team Leaders Service Desk
Email: **************@sa.gov.au or*************@sa.gov.au 

Application Instructions:

All applications must be submitted online via I Work For SA byclicking 'Apply' and following the instructions. Applicants tosubmit a covering letter (maximum of two pages) relevant to theRole Description together with a current resume.

Applications should include the name, email address and contactnumber of three current referees.

The Department of Treasury and Finance actively promote flexibleworking arrangements, and is committed to having at least 50% ofinterviewees for each role being women. At DTF we value andencourage diversity within our workforce,to help us reflect thecommunity we serve.

Applications close: 05/02/2024 5:00 PM

Attachments:
- DTF SSSA ASO3 Customer Service Officer Vacancy 573608.pdf
- Pre-Employment-Declaration_240522.pdf

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.