AddressAn opportunity for a Customer Service professional with experience in sales support and/or logistics, has presented to join a leading manufacturer and distributor, working Monday-Friday in their Teneriffe office.
The Role
Positioned within a team of 4, you will join a reputable international company, with a family, values based feel.
Based in head office, you will support the marketing and wholesaling of products nationally and provide administrative support to the New Zealand business.
In this role you will take part in a busy and stimulating working environment within a friendly and inclusive team.
Reporting to the Customer Service Manager, a key objective of the position is to liaise between customers and territory management staff, providing support to each.
Responsibilities include but are not limited to:
- Sales order input and order management;
- Coordination with transport carriers, warehouse and production teams;
- Inventory management and reporting;
- Assisting customers with routine queries such as order discrepancies, stock availability, arrival and price;
- Effectively follow-up communications with all stakeholders via telephone and email.
- Demonstrated previous experience in Customer Service roles with exposure to the sales order / logistics components;
- Exemplary attitude and proven skills building strong and positive relationships with external and internal stakeholders;
- All the inherent customer centric traits such as excellent interpersonal, communication and organisational skills coupled with a "can do", flexible, collaborative approach!
Should you meet the above criteria, and you would like to explore this new opportunity, click the “Apply Now” icon below or contact Nyssa on 0457 000 *** if you wish to discuss further.
