Customer Service Operator

Murray Irrigation is Australia’s largest private irrigation and environmental water supplier servicing over 2,200 landholdings across the southern Riverina.

We have an exciting opportunity to join our Customer Operations Team based in Deniliquin.  Our department is focused on enabling a seamless customer experience and provides applicants an opportunity to be part of an environment that is fast paced, varied, and focussed on achieving outcomes for customers within a dynamic and vibrant team.  

Customer Service Operator - Permanent full-time position

A varied and diverse role that is a lot more than just frontline service. 
Key activities include:

• Operating our water trading platforms and systems including document processing
• Responding to customer enquiries regarding services provided
• Undertaking the administrative functions to maintain customers water accounts and internal conveyancing requirements
• Liaising with other Departments and external stakeholders to achieve outcomes for customers
• Utilising a range of software systems 
• Working through processes and problem-solving customer issues 

What we offer:

• Significant on the job training – no experience in water delivery required
• Attractive and competitive remuneration package and opportunities for growth and development
• A very supportive work environment including company benefits such as uniforms, health and wellbeing programs
• Salary packaging opportunities

The perfect candidate for the role will be:

• customer focussed
• proud of their workmanship and timeliness
• self-driven and outcome focused
• an excellent verbal and written communicator
• an excellent problem solver
• a team player who is keen to contribute their skills to a great workplace
• a person who seeks continuous improvement to service delivery and ultimately customer satisfaction

How to apply

Please contact 1300 138 265 or ***********@murrayirrigation.com.au to obtain a Position Description. For further information speak to Geoff Mann. 

To apply, please submit an application addressing your experience, qualifications and how you would meet the key selection criteria  as outlined in the position description, along with a current resume to ***********@murrayirrigation.com.au 

Salary Range

$65,531 - $77,051

Closing date

Wednesday 6 March 2024

Murray Irrigation is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity, sexual orientation, disability or age.