Customer Service Representative

We have an exciting opportunity for a Customer Service Representative to join our Burleigh team.

About your new role?

This is an excellent opportunity to obtain a secure, full-time, Monday to Friday position with a company that values its employees, offers a supportive working environment, and has a genuine desire to see our people succeed.

Reporting to the Branch Manager, you will be responsible for:

• Internal sales procedures and counter service to our valued customers;
• Providing a high level of Customer Service; 
• Assisting in the management of stock integrity;
• General warehousing duties as required; 
• Operation of the forklift, including picking and packing; and
• Adhering to operational health and safety requirements.

Why join us?

We are committed to the safety, education and ongoing professional development of our people. In this role, you will receive:

• A competitive remuneration package. which includes base salary + superannuation;
• A great incentive program. Built to recognise that we all succeed together;
• Career growth opportunities. We offer genuine long-term career opportunities;
• Access to an Employee Assistance Program; 
• Professional Development opportunities including formal programs, coaching and mentoring enabling you to choose your own career development options; and
• A great team culture. Our Values set the way in which we work – Committed, Engaged, Straightforward and United.

What will make you successful?

To be successful in this role, the ideal candidate will possess:

• Ability to build relationships with customers;
• Ability to maintain safe working environments for yourself, your team members and customers; and
• Ability to communicate effectively with colleagues and staff to ensure our customer's expectations are met or exceeded.
• A current forklift license or a willingness to obtain this (company funded)  

About the Company

Kirby HVAC&R is a leader in the Australian refrigeration & HVAC industry. As a leading HVACR wholesaler, we support our customers with their air-conditioning and commercial and industrial refrigeration needs. 

Our mission is to strive to always be the preferred provider of sustainable refrigeration and HVAC solutions. Making customer's life easier, by offering a broad assortment of the right products at the right time, together with excellent Customer Service through our skilled and engaged employees.

If this sounds like a role that you’re interested in, we would love to hear from you. To apply, please click on 'Apply now’.

We appreciate that a diverse team helps us to succeed, we welcome applications from people of all backgrounds and abilities. 

Please no recruitment agencies, we have this one covered! Thank you.