AddressWho are we? What do we do?
Manning Audiology is a privately owned independent Audiology Service Business service in the local community of Mid-North-Coast. Our mission is to be the preferred hearing health care provider and improve people's lifestyles with better hearing. Over the past 6 years since the business started, we have transformed thousands of lives with our excellent service delivery model & state-of-art technologies.
About the Role
This is a fantastic opportunity for a Customer Service Super Star to join our fast-growing organization. We are looking for a passionate, outgoing, driven individual to join our team as a Customer Service Representative(CSR). In this role, you will have to ability to build a strong rapport with clients and the local community.
Duties include but are not limited to:
- Provide customer support both in the clinic and over the phone
- Diary management for Audiologists, schedule, confirm appointments
- Local area marketing & sales
- Writing reports on activities and problem solving
- Minor account management handling day to day transaction with various government departments
- Support Audiologists with administration tasks such as order releasing, filing, undertaking follow-ups, mail management, taking payment
- In clinic hearing device minor servicing & cleaning (Training provided)
Are you the one?
- Proven Ability to reach KPI's
- Proven ability to work as both part of a team and individually
- A warm friendly manner with the best Customer Service skills
- Ability to connect with all ages
- Energetic ‘can do’ attitude
- Intermediate computer skills (word, excel, browsers, Mac)
- Excellent organization and time management skills
- Flexible, pro-active, and maintain a good work ethic
- Excellent written and verbal communication skills
- Excellent attention to detail, highly organized and ability to manage multiple tasks
- Reliable and punctual
What's in offer for you?
- Full-time position 9 am-5 PM Monday-Friday
- Travel reimbursement when applicable
- Career growth opportunity within the organization
- Better work-life balance
Previous experience in Customer Service, retail, sales, and/or marketing preferred but not essential.
We are looking to fill these positions immediately so, please submit your application, including a cover letter and a current CV. Due to overwhelming responses, only those shortlisted will be contacted.
Juniors encouraged to apply. Must have a valid driver's license and own vehicle.
