Job description
About the roleAt Great Southern Bank we're a customer-obsessed
bunch. We pull out the stops to help all Australians own their own home. This
means attracting and retaining customers through our strong brand, clever propositions,
and award-winning service and support.
Our Customer
Service Specialist role is pivotal to supporting our purpose.
Based in our Maroochydore branch, you will provide support and serve the local
community as the first point of contact for our customers and their retail banking
needs.
This sales role is so much more than processing over
the counter transactions and inquiries. You'll be challenging yourself every
day to generate leads and opportunities, deliver sales and lending results and
help our customers meet their financial goals through our great value savings, insurance,
and personal lending products.
To be considered for this permanent part-time,
sales and lending role you will need to show that you enjoy:
-Learning new things such as new products,
services, and ways of working-Challenging yourself to go above and beyond
with each customer conversation-Meeting new people and building connections in
your local community-Helping solve problems for customers by
matching products and solutions to needs-Getting results that help our customers achieve
their financial and lifestyle goals!-Protecting customers through strict adherence
and compliance to policies and regulations
Reward and Benefits
At Great
Southern Bank, we're committed to building a strong, inclusive and diverse
workplace, where people feel a sense of belonging, are valued, connected and
respected. We're big believers in
taking care of our people, because we know that happy employees make for a
happy workplace.
We want you to make an impact! That's why we
invest in our team with awesome incentive programs, and a wide range of
training and career development opportunities. But that's not all - we also offer a
bunch of other perks and benefits, from discounts on financial and insurance
products to options for health and wellness, unique leave arrangements, and
more.
We are big on recognition too. From our
Employee Appreciation Day, Values Awards and eCards for both teams and
individual’s for living our values. We have Employee Groups that support you to
show up and be your true self, every day.
Want to learn more about all the cool stuff and
support you can get as part of our team? Head over to our careers site to find
out, and if you like what you see, why not apply online below and join us!
A little bit about us
Join us at Great Southern Bank and make a difference in the lives
of over 380,000 Australians! With over 75 years of experience putting our
customers first, we're proud to be customer-owned and focused on helping all
Australians achieve homeownership.
As
we continue to grow and invest in technology, products, and people, we're seeking
motivated and enthusiastic individuals to join our winning customer team. Our
culture is approachable, supportive, and fun, allowing our team members to
thrive both at work and at home.