AddressJob reference: 593434
Location: 5052 - BELAIR
Job status: Long Term Contract
Eligibility: Open to Everyone
About the Role:
Part-Time
The Customer Services Officer delivers quality visitor experiences at key sites, through the provision of visitor information, site interpretation and the management of park bookings and products. The role will be required to contribute to maintenance of the park and its visitor facilities. The incumbent will need to be motivated and enthusiastic with outstanding customer service skills to deliver information in a confident and friendly manner to visitors in relation to National Parks. Working in a team, the Customer Services Officer is required to possess excellent organisational skills and deliver a high level of customer service. This is a casual position, hours will vary in accordance with business requirements.
What can we offer you!
- Working in an organisation that is contributing to significant environmental outcomes in the great state of South Australia!
- Be part of a fun, collaborative and supportive team.
- Hybrid working model with flexible working options including work from home available to promote work life balance.
- Free entry into DEW managed Parks in South Australia.
- Salary Sacrifice Benefits.
- Access to our Employee Assistance Program (EAP).
- Meaningful and rewarding career.
Special Conditions:
- Will be required to participate in fire management and associated duties.
- The incumbent works on a casual basis including school holidays, public holidays and weekends, for which a penalty will apply.
- The incumbent is required to wear a Departmental uniform and protective clothing in accordance with Departmental policy.
- A Current class “C” driver’s licence and willingness and ability to safely operate a 4wd is essential.
- The role has been designated as a Position of Trust pursuant to the standards required in the Australian Government Protective Security Policy Framework. By applying for this role you consent to being screened under
the process of obtaining a National Police Clearance (NPC), and to the Department requiring you to obtain a National Police Clearance (NPC).
Remuneration:
GSE2 $27.93 min - $28.22 max per hour including a 25% leave loading in lieu of sick leave and annual leave.
Enquiries to:
Donna Ferschl, Senior Ranger, NPWS - Regional Operations
*************@sa.gov.au
Mobile: 0447 201 ***
Application Instructions:
Applications are to be submitted online through I WORK FOR SA.
Applicants are to submit a pre-employment declaration, CV and letter of application (max. 3 pages) addressing the Technical, Professional/Knowledge and Experience (including qualifications) as outlined in the Role Description.
The Department for Environment and Water is committed to building a diverse and inclusive workplace. We encourage applications from people with diverse backgrounds including all ages and gender identities, Aboriginal and Torres Strait Islander, people with disability, culturally and linguistically diverse and LGBTIQA+.
Applications close: 18/05/2024 11:00 PM
Attachments:
- PRE-EMPLOYMENT DECLARATION.pdf
- Role Description GSE2 Customer Services Officer.pdf
Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
