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Form of workAt Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.
The Opportunity:
Komatsu is seeking to appoint a dedicated Customer Support Sales Managerto join our Regional Parts Team based in Victoria. This pivotal role involves delivering the region's parts and service sales revenues, ensuring an outstanding customer experience. The position reports to our Regional Parts Manager.
The primary objective is to effectively lead a team of 11 aftermarket Customer Support Sales Representatives, geographically dispersed in South Australia, Victoria, and Tasmania. This includes developing and executing strategic sales and marketing campaigns aimed at growing sales across the entire range of Komatsu products.
The ideal candidate for this role will demonstrate exceptional customer focus and the ability to build professional relationships across various industry sectors and at all levels. They should possess strong leadership skills, be capable of managing a team, and set a positive example within the region. Ensuring the highest level of customer satisfaction is a key focus at all times.
Role Located: Campbellfield, Victoria
Komatsu benefits:
- Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
- Financial: Company funded Income Protection Insurance
- Career: Recognition, awards, flexibility, further education studies and internal career development
- Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
- Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
- Yearly Bonus: Potential to receive a yearly bonus
- Referral Program: $3000 referral payment for referring a successful new employee to Komatsu
What we are looking for:
- Extensive experience in motivating and guiding teams
- Industry experience preferred as ideally this would be advantageous for the role
- Demonstrated leadership in Customer Service roles, including parts and service expertise
- Proven leader, achieving sales targets and fostering growth
- Strategic communicator, assessing customer relations for growth
- Analytical skills in reviewing and improving operational efficiency
- Identifying and capitalising on business opportunities
Ready to get started? Simply hit the apply now button!
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.
