Depot Customer Service Officer

Admin / Secretarial / Office Support Other Sydney Permanent / Full Time Immediate start! Largest transporter of fresh produce in Australia Exciting opportunity to join an industry leading transportation company About Lindsay Transport:   Lindsay Transport is one of the largest transporters of fresh produce and refrigerated freight in Australia and specialise in temperature sensitive, time-slotted freight into Central Markets and major Grocery Distribution Centres. We operate a network of freight terminals with significant cold room facilities across Australia and employ a staff of approximately 1,600 workers.   If you’re successful in joining us, you’ll be joining a team where creativity, diversity and innovation are encouraged. Every member of the Lindsay Group enjoys the opportunity and support to follow their dreams, face new challenges and aim for the impossible.     About the role:   Lindsay Transport is currently seeking a Depot Customer Service Officer to join the team based at our Sydney Depot. The position will be offered on a permanent full-time basis on a Monday – Friday roster commencing at 8:00am.   Duties and responsibilities of the role will include but not be limited to: Facilitate and manage customer orders and jobs received Provide help and advice to Depot Customers Investigate and resolve customer concerns / complaints Liaise with operational staff to ensure all customer requirements are met Handle customer complaints and incidents and report requests for compensation/ refunds Assist with freight bookings and time slot requests    About the requirements:    The candidate we are looking for will have: Previous experience in Customer Service /…
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