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SalaryApril start for initial 6 month assignment $44 -$48 per hour ex superCanberra CBD based role (onsite)ID: 1187591
WHY CHOOSE EFFECTIVE PEOPLE?
- We pay fortnightly with in-house payroll
- Salary packaging & bank your hours
- Novated leasing, corporate discounts & security clearance sponsorship
ABOUT THE JOB: Desktop Officers are responsible for providing strong customer service and technical support on a variety of technology and services to all staff.
This includes working closely with multiple teams across the ICT Operations Branch.
This role provides support and assistance to the Desktop team as well as being an active part of the broader departmental Desktop Support Team.
THE SUCCESFUL CANDIDATE WILL HAVE:
- Provide ICT technical support to users for workstations, laptops, mobile devices, software, peripheral hardware, system administration, video conferencing and networking via phone, email, instant messaging, service requests, and general face to face onsite support.
- Support with the deployment of new laptops and hardware to users across Canberra and interstate offices.
- Assist users with data migration and ensuring a smooth transition for users onto new hardware.
- Assist to find solutions to ICT problems faced by users during the hardware rollout project and the business including supporting users through ICT change activities and digital innovation.
- iOS Mobile Device Management (MDM) configuration, administration, and training as required.
- Support with documenting and processing ICT assets into the asset register.
