Address
Form of work- Exciting opportunity within a Federal Government Department
- Initial 6 month contract + 12 month extension options
- Rewarding hourly rates!
One of Australia's most progressive Federal Government departments are looking to engage an experienced MULTIPLE Desktop Support Officers to provide level 2 support to an upcoming hardware rollout project. The successful Desktop Support Officers will be offered a 6 month contract with a 12 month extension option.
The successful Desktop Support Officers will be responsible for, but not limited to.
- Provide ICT technical support to users for workstations, laptops, mobile devices, software, peripheral hardware, system administration, video conferencing and networking via phone, email, instant messaging, service requests, and general face to face onsite support.
- Support with the deployment of new laptops and hardware to users across Canberra and interstate offices.
- Assist users with data migration and ensuring a smooth transition for users onto new hardware.
- Assist to find solutions to ICT problems faced by users during the hardware rollout project and the business including supporting users through ICT change activities and digital innovation.
- iOS Mobile Device Management (MDM) configuration, administration, and training as required.
- Support with documenting and processing ICT assets into the asset register.
The successful Desktop Support Officers will have experience in the following:
- Demonstrated experience with a customer-focused approach to work
- Strong customer service skills
- Well developed interpersonal skills
- Good problem solving and troubleshooting skills across a wide range of technology and services
This is a great opportunity with a leading Federal Government Agency to join an established and friendly team! The successful Desktop Support Officers will be offered an initial 6 month contract with a 6 month extension option with a highly skilled Team! If you have the required skills and experience, APPLY NOW. Please forward your application to ****@hitechaust.com quoting reference number JA0898 for more exciting job opportunities go to www.hitechaust.com
