Digital Customer Experience Lead

Are you ready to be part of a movement that values proactivity, collaboration, and positive contribution? Troocoo's client, a leading force in sustainability, is seeking a creative and environmentally-minded individual to join their innovative team as a Digital Experience Coordinator.

Role Purpose:
As the Digital Experience Coordinator, you will play a pivotal role in orchestrating marketing activities that amplify the digital experience for their members and customers. From campaign development to platform management, your creativity and strategic mindset will drive impactful initiatives that resonate with our client's audience.

• o Mastermind Memorable Experiences: Assist in organizing vibrant customer communication and experience activities that leave a lasting impression.
• o Craft Compelling Campaigns: Coordinate customer communication campaigns through innovative engagement platforms, weaving stories that captivate and inspire.
• o App-titude for Optimiation: Support the evolution and enhancement of the app, ensuring seamless user experiences that drive engagement.
• o Content Curation Connoisseur: Curate and sprinkle online content across diverse platforms, crafting narratives that spark conversations and foster connections.
• o Data Detective: Dive into the depths of marketing analytics to unearth valuable insights, guiding strategic decisions and unlocking hidden opportunities.
• o Event Enthusiast: Assist in orchestrating unforgettable events and promotional campaigns, infusing creativity and flair from inception to fruition.
• o Presentation Picasso: Prepare and deliver visually stunning presentations that dazzle and delight, leaving audiences eager to engage.
• o Efficiency Evangelist: Undertake administrative tasks with finesse, ensuring smooth sailing for the department while safeguarding information with ninja-like security protocols.

What we are looking for;
We're seeking a candidate with a degree in communication, marketing or digital, complemented by prior experience in marketing or communications roles. Strong organisational and project management skills are a must, as is the ability to leverage data for continuous improvement.

Exceptional communication abilities, proficiency across various marketing platforms, and a self-motivated, deadline-oriented approach are prerequisites. Most importantly, we value creativity and innovation in problem-solving. If you possess these competencies and are ready to make a meaningful impact and forge a career in Digital Customer Experience, we invite you to apply and join us in shaping a greener future. ������

As this is a time-critical role, applications will be reviewed as soon as they are received, and interviews will commence immediately so please click 'apply now' with your CV and Cover Letter or contact Prudence Hayes at **************@troocoo.com