Director, Operations

Queensland’s hospital system is facing greater demand and pressure than ever before. This is driven by our growing and ageing population, and compounded by pressures on primary, aged and disability care. To help address this, the Health Capital Division (HCD), in partnership with Hospital & Health Services (HHS), is leading the biggest hospital expansion program Queensland has ever seen. The program includes building three new hospitals, expanding 11, upgrading rural and regional health facilities and delivering thousands of new hospital beds in the next five years. In addition, the intent is for this to be the first tranche of a 15-year program of infrastructure investments. Working in HCD, you will forge a new sustainable delivery model and contribute to the delivery of projects that ultimately improve the health and wellbeing of Queenslanders – what could be more rewarding than that?Job details Position status Permanent
Position type Full-time
Occupational group Management
Classification SO
Workplace Location Brisbane Inner City
Job ad reference QLD/HCD558298
Closing date 28-Apr-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration
Contact person Phoebe Whitehead
Contact details 0461 519 560
Access theAbout the role
The Director Operations is a key role in the Operations team and will provide advice and support to the Senior Director, Operations, and HCD in process improvement and operational initiative implementation. Stakeholder engagement is key, with the Director having to maintain a contact point with other HCD teams, stakeholders including, other DOH divisions and agencies. The owner of the role must love engaging with people on all levels and developing first class process improvements, supported by effective change management.With a strong background in working with Executive Management, business improvement and change management, you will primarily develop and maintain partnerships with internal and external stakeholders as well as developing and implementing process and system standardisation to support HCD and the health system. Reporting to the Senior Director, Operations, you will support the Executive in managing branch operations in relation to all aspects of business improvement opportunities. As the Director, Operations, you may be required to review and create briefings and other executive reporting and communications.The successful person
The successful candidate will need to demonstrate their experience in providing support via sensitive, confidential and complex work to Executive Management and experience in leading and managing business improvement initiatives within a de-centralised business model for operational areas. Prior experience with best practice Change Management processes is highly regarded and to excel in this role, you will bring your strong analytical, negotiation and influencing skills, communication, writing and reviewing of briefings and most importantly a natural ability to lead, coach, inspire and drive a team of diverse functions and employees.About us
The Department of Health is responsible for the overall management of the public health system in Queensland. We are an organisation that strongly believes in the need to work with people who value the goals of our organisation and who will thrive in our workplace. Working at the Department of Health is about making a difference.Benefits

• A fast-paced, challenging and supportive environment
• Competitive salary + generous superannuation and leave loading
• Flexible working arrangements
• Diverse work culture
• Career training and development

How to Apply
To apply for this exciting opportunity, please submit your resume including two referees who have a thorough knowledge of your capabilities, work performance and conduct within the previous two years and answer the following questions within your application:

• Question 1 – What is your motivation to join Health Capital Division?
• Question 2 – Describe a situation where you worked as part of a team to achieve an outcome?
• Question 3 – Provide an example of how you showed initiative to solve a problem?
• Question 4 – Have you ever had any serious disciplinary action taken against you in the Queensland public sector?

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Queenslanders. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Queenslanders.We encourage applications from Aboriginal people, people with disabilities, LGBTIQ+ and people from culturally diverse backgrounds.Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote and .Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).DocumentsBefore applying for this vacancy please ensure you read the documents below.Role DescriptionInformation Package for Applicants