Director, Policy And Risk Management - Senior Officer Grade B

Employment Type – Permanent, Full Time Position

Classification –Senior Officer Grade B 

Title- Director, Policy and Risk Management - Senior Officer Grade B

Position Number: 602591

Salary – $140,226 - $157,418 (Plus Super) 

Location – North Canberra Hospital Bruce, ACT

Section – Executive

Closing Date – 20th February 2024

What can we offer you: 

• City living without the traffic – click her to see why you should live in Canberra.
• Competitive pay rates and excellent working conditions. 
• Salary Packaging with many options that provide full fringe benefits tax concessions.
• Flexible working conditions. 
• 11.5% Superannuation. 

About the Hospital:

North Canberra Hospital (formerly Calvary Public Hospital Bruce) and Clare Holland House are now run and operated by Canberra Health Services (CHS)

This is a significant milestone as the ACT Government moves towards delivering a new billion-dollar hospital on Canberra’s Northside.

The current North Canberra Hospital is a level 4 hospital that provides a range of acute and sub-acute services including community based care to the residents of the northside of Canberra and Southern NSW. North Canberra Hospital (NCH) is a 270 public hospital located in Canberra’s expanding northside. North Canberra Hospital operates a 24 hour Emergency Department. Inpatient services include general medicine, surgery, maternity, mental health and critical care.

Other service modalities include day surgery, specialist outpatient clinics, Hospital in the Home and the Geriatric Rapid Acute Care Evaluation service that reaches into aged care facilities across the ACT.

The new Northside Hospital will be built on the existing Calvary Hospital campus in Bruce. It will be a modern, state-of-the-art hospital for patients, visitors and its workforce and will provide more beds and increased services. Until then, it's business as usual at the NCH, and we'll keep providing high-quality care to our patients and community.

About the role:

Very few teams can say they are responsible for helping set the future direction of a large organisation.

The new Director, Policy and Risk Management position works under the direction of the General Manager supporting the Policy and Risk Management processes within NCH. As Director, Policy, and Risk Management, you will play a key role in strengthening the maturity of policies and Risk Management across North Canberra Hospital, helping to maintain high standards of care, and improving the health of our community. This position reports to the General Manager.

Under limited direction of the NCH General Manager, you will: 

• Develop, implement, and evaluate the NCH Risk Management Program, including framework, policy, tools/templates, educational resources, and assurance activities.
• Provide high-level advice, education, and support on strategic policy matters to Senior Leadership and the Executive team, including development of related documents and briefings. Additionally, provide oversight, management, and monitoring of the NCH policy governance and legislative compliance systems and processes to support evidence-based, personal, safe, and high-quality health care.
• Provide professional leadership, strategic advice, and administrative support to the NCH Executive and Senior Management on the NCH Risk Management Framework, policy, strategic and operational risk registers, tools/templates, educational resources, assurance activities, and Risk Management Standards (ISO 31000:2009) and facilitate risk assessments as directed by the Executive Committee.
• Assist with the integration of Risk Management, including learnings from risk assessments into other organisational business processes, data analysis from various sources, and compilation as required for the identification and management of risks, and quality assurance processes.  
• Coordinate medical device and medicine related recalls, hazard alerts, and product corrections for North Canberra Hospital, including implantable devices that may require contact with primary care providers and patients.
• Foster and maintain productive working relationships with key stakeholders and represent the team, division, or organisation at relevant internal and external committees, forums, and events.
• Undertake other duties appropriate to this level of classification, which contribute to the operation of the organisation.

About you:

Requirements/Qualifications:

Mandatory

• Leadership and management skills  

NCH is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates and contingencies.

Desirable 

• Knowledge acquired through either formal studies or work experience in relation to Risk Management.
• Experience working in a health care setting.
• Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
• Fulfil the responsibilities of this role in alignment to the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.

Please note prior to commencement successful candidates will be required to:

• Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required.
• Undergo a pre-employment National Police Check.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

How to apply:

Applications must be submitted through the e-recruitment system;

• Applications must include a copy of a current CV and details for at least 2 professional referees
• A pitch outlining your skills, knowledge, and experience and why you should be considered for this role. You should take into consideration the selection criteria (below) when drafting your response. 
• Where possible include specific relevant examples of your work.

To be eligible for permanent employment within the ACT Public Service you must be an Australian citizen or a permanent resident”

What you require:

These are the key selection criteria for how you will be assessed in conjunction with your CV and experience. 

• Proven high-level knowledge and demonstrated experience in providing strategic and operational policy advice, and development of related documentation.
• Proven high-level knowledge and demonstrated experience in Risk Management, and patient safety in a large health care setting.
• Proven effective leadership and management skills, including the ability to be proactive and flexible to deliver on organisational priorities with probity in a dynamic and changing environment with competing demands.
• Proven high-level communication, interpersonal and representational skills both written and oral with the ability to consult, educate, partner, influence, negotiate, and liaise with a diverse range of stakeholders.
• Highly developed analytical skills, with confidence to make sound judgment on sensitive and complex matters and provide strategic advice, including through briefings and correspondence.
• Demonstrates understanding of, and adherence to, safety and quality standards, work, health, and safety (WH&S) and the positive patient experience. Displays behaviour consistent with NCH’s values of reliable, progressive, respectful, and kind.

If you would like further information regarding this opportunity, please contact Elaine Pretorius,  ***************@act.gov.au

A merit pool will be established from this recruitment process and will be used for the next 12 months to fill various positions both on a temporary and permanent basis with full-time and part-time opportunities available.