Disability Support Coordinator

About Well Health Care:

Well Health Care is a registered NDIS service provider dedicated to providing high-quality care and support to individuals with disabilities. We are committed to enhancing the well-being and independence of our clients by offering personalized and comprehensive support services.

Position Overview:

We are currently seeking an experienced Support Coordinator to join our team. As a Support Coordinator at Well Health Care, you will play a crucial role in empowering individuals with disabilities to navigate the NDIS and access the services and supports they need. You will work closely with NDIS Participants (“Participants”) to develop and implement their NDIS plans, ensuring they receive the best possible care and assistance.

REPORTS TO

 Support Coordinator Team Leader

Key Responsibilities:

Service Delivery and Education

• Assists Participants to identify and plan strategies to achieve their personal goals within a person-centred framework. Assist Participants in developing and managing their NDIS plans, including goal setting and budgeting.
• Support Participants to be implement their NDIS plan to maximise the value for money they receive from their supports.
• Monitor the delivery of NDIS-funded supports and services.
• Provide guidance and advocacy to participants to ensure their NDIS plans are effectively implemented.
• Develop trusting, positive and professional relationships with Participants and service providers.
• Liaises with carers, families and significant others involved in providing care, including specialist generic agencies and other mainstream service providers.
• Stay informed about NDIS policies, guidelines, and updates.

Team Work and Development

• Works collaboratively with other Support Coordinators within the team.
• Actively participates and engages in team meetings and initiatives.
• Assists with problem solving and addressing any emergent issues.
• Identifies any communication or workflow issues and makes suggestions for
• improvement
• Reporting, Documentation and Administration
• Carries out administrative tasks, including entering accurate case notes in a timely manner and maintaining files and statistics as directed.
• Completes regular progress reports within required timeframes.
• Undertakes other duties and functions as directed, commensurate with current level of skills and classification.

Key Selection Criteria

Essential

• Empathy, patience, and a genuine commitment to supporting individuals with disabilities.
• Tertiary qualifications in a relevant field (e.g., Disability Services, Social Work, Allied Health).
• Knowledge and experience of the NDIS Support Coordination function and why it is important in building a Participant’s capacity and to the overall success of the NDIS.
• Knowledge of relevant service providers across mainstream and other community service sectors, including mental health and disability providers.
• Strong communication and interpersonal skills including the ability to liaise effectively with a wide range of stakeholders and to prepare correspondence & reports in clear and concise language 
• Ability to work independently and manage a caseload of Participants effectively.

Desirable

•   Experience in working within the NDIS 

•   Case management experience

•  Bilingual skills

Other Requirement

Satisfactory Working With Children's Check (Employee)

• NDIS Worker Screening Check Clearance
• Current Victorian driver’s licence.
• Valid Australian Working Rights and an International Police Check if you have lived or worked overseas for more than one (1) year within the last ten years
• Current First Aid and CPR certifications (or willingness to obtain).

Benefits:

• Competitive salary and opportunities for career advancement.
• A supportive and inclusive work environment.
• Ongoing training and professional development.
• Meaningful and rewarding work that makes a difference in people's lives.
• Flexible work arrangements to suit your lifestyle.

How to Apply:

If you are an experienced Support Coordinator looking to join a dedicated team committed to making a positive impact in the Disability Support sector, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant qualifications and experience to **@wellhealthcare.com.au

If you prefer a confidential and private conversation to discuss the position, please feel free to contact SC team leader on 0432 039 ***

Well Health Care is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds and experiences. We are committed to creating a diverse and inclusive workplace.