Duty Manager

Urban Alley Brewery

This is an amazing opportunity to join a one-of-a-kind Independent Craft Brewery / Gastro Pub (with multiple awards for our beers) and a 690 capacity venue located in Docklands (The District). With multiple locations across metropolitan Melbourne, now is the perfect time to join this growing company.

The successful applicant will become part of a dynamic, professional team who thrive in a fast-paced environment and enjoy the benefits that come with working for a busy venue. Experience in a high-volume venue is essential and craft beer knowledge is preferred.

If you can provide a high level of service, then this job is right for you.

Key responsibilities:

• Hands-on leadership and accountability of your team, including supervision and evaluation of performances
• Creating and maintaining an atmosphere where customer service standards can thrive
• Driving sales to meet your targets and budgets
• Product procurement and creating quality food and beverage offers
• Controlling operational costs
• Compliance in both regulatory and company standards
• Participating in and contributing to group management, marketing, and finance projects
• Strong planning and forecasting ability in regards to local events and functions

The successful applicant will:

• Have suitable experience in hospitality management
• Have a strong understanding of the craft beer industry, market trends, customer service standards, and how to exceed them
• The ability to engage and build relationships with regular clientele
• Have a strong business acumen
• Have a professional manner and presentation
• Be available weekends and nights
• Lead from the front and set the best of examples
• Have correct certificates and licenses – RSA

Please include a cover letter. Only successful candidates will be contacted.