AddressAbout Us
With more than 180 years of knowledge and experience, Svitzer is a global leader in towage and marine-related services, and we strive every day to make port and terminal operations safer and more efficient. In the Australian region, Svitzer utilises a fleet of over 100 vessels to service ports and terminals across Australia and Papua New Guinea. We are proud of our contribution to the community and are also the largest employer of Australian seafarers.
We currently have an opportunity for a committed and enthusiastic Operations Officer to join our team in Newcastle NSW, on a casual basis. You will deliver a high standard, efficient customer service in a continuous improvement environment.
What We Offer
Svitzer Australia offers exciting, challenging and safe work. We choose the best people and we encourage and enable everyone to perform their very best within highly professional teams, acting within the framework of our company's values.
Reporting to the Operations Superintendent, this position offers the successful candidate a casual position working across a 7-day roster consisting of 8 to 12 hour shifts (including morning, afternoon, night & weekends).
If successful, you will need to commit to a minimum 3-month training period where you will work full-time hours. Once training is complete, you will then be engaged on an ongoing casual basis to cover leave and roster relief for an extended period of time, with the possibility to move into a permanent role down the track.
What You Will Do
Your key responsibilities will include but will not be limited to:
- Manage and accept bookings and changes from all operations coordinated through operations centre and where necessary arrange reliefs.
- Allocate and schedule crews and tugs in accordance with relevant enterprise agreements and operating procedures.
- Effectively communicate with customers, crew and authorities on all booking requests and changes.
- Perform data entry of all booking information into relevant systems for invoicing purpose.
- Record usage of crew for tug bookings and prepare information for payroll purposes.
- Assist the local management team with adhoc duties as required.
What What You Will Need To Do To Succeed
To be considered for this role you will have:
- Demonstrated experience in scheduling resources and/or personnel in an operational environment
- Excellent communications skills with demonstrated ability to build strong relationships with internal and external stakeholders Ability to work under pressure, particularly in emergency situations
- A strong degree of initiative and the ability to work with minimal supervision
- Intermediate skills in MS Office including Outlook, Word and Excel
- Availability to work 12-hour shifts on a roster that consists of days, nights, weekends and public holidays
It would also be beneficial if you have:
- Experience in an operation Centre in a similar industry is highly desirable
- Experience in the maritime or logistics industry
- Experience in interpreting and working in accordance with enterprise agreements
- Previous experience in Maritime or scheduling role is preferred
- Excellent computer, multitasking and time management skills, efficient in Microsoft Office applications and professional.
How to Apply
If you share our excitement for the journey ahead and would like to work with leaders in the industry, we can't wait to hear from you! To apply, click on the Apply button to be redirected to the job vacancy on the Careers at Svitzer website. Applications must be received by close of business Sunday 21 July 2024. - please note we do not accept applications received via e-mail.
As part of our recruitment process at Svitzer Australia, successful candidates will be required to undertake a pre-employment medical assessment including drug & alcohol screening.
Building a Diverse Workplace
In Svitzer we value the diversity of our talent and will always strive to recruit the best person for the job - we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.
Don't meet every single requirement? Studies have shown that members from some under-represented groups are less likely to apply for jobs if they don't meet every single qualification. At Svitzer we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles, and we are excited about hearing from you!
How to Apply
To apply for this role, please click on the 'Apply Now' button and create a Candidate Home to manage your applications.
